Monitored Calls
Additions > Calls/Video
Select a date/time from the calendar.
Pay for the monitored call.
A call/video link will be emailed to you.
The monitored call can be just a call or call with video.
The call is recorded. The recording is provided to you via a Dropbox shared link.
Rules for the call can be established in advance.
Calls can be between the parties or parent and child.
Discrete monitoring for children. They are not aware the call is being monitored.
If the rules are not followed, the party is muted or sent to a break-out room.
Direct chat is used to keep the conversation on the topic, and rule reminders.
The call ends at the scheduled time which avoids an awkward “time to hang up” reminder.