Reply
Reply to a selected communication.
Pre-Written
Select compose to write your own response or use a pre-written response.
Re: Comm ID
When replying with a pre-written response, it will reference the Comm ID of the selected communication.
If you do not wish to reference the selected communication, select “No.”
Pre-Written Responses
There is a list of 20+ pre-written responses to choose from.
Pre-written responses are forwarded immediately and do not consume credits.
Compose
Select compose if you wish to write a communication in your own words.
Selected Communication
This is the communication you are responding to. The Comm ID from the selected communication will be referenced in your communication unless you change the option to “No.”
Message
Enter your message in the submitted field.
Website Link
Website Link (URL - webpage address).
Attach a File
Attached Shared Library File(s).
Coaching
Select Coaching for a communication coach to help you with your communication. If the communication does not comply with the Guidelines, it will be returned to you as a draft with comments and a suggested communication.
2 additional credits
Time-Sensitive
Select Time-Sensitive for priority handling. Your communication will be advanced to the top of the review queue.
1 additional credit
Confidential
Select Confidential if this is a sensitive communication that should not be transmitted by email.
The other party will receive a secure email notification.
Draft
Select Draft to save the communication to edit or send at a later time.
Submit
Select submit to send or save your communication as a draft.